Computer security is one of the biggest challenges facing businesses today. Whether you are a small business or on the Fortune 500, keeping your computer systems and data safe is now a daily part of life, both professionally and personally. Hackers from all over the world are attacking systems daily, trying to exploit a weakness and gain access to information that they can sell or trade on the dark web.

One way hackers gain access is by logging into websites using stolen credentials and passwords. If a user’s password is changed regularly then the chance of someone gaining access decreases significantly. However, we live in a world where we keep track of numerous passwords so it becomes second nature for people to use the same password for multiple websites and seldom change them. So how does a company protect its clients’ data while maintaining easy access to their website? Many companies, including Noble-Davis, are rolling out Multi-Factor Authentication (MFA) for their website logins. MFA is a type of security that sends a one-time password (OTP) to an email or a cell phone that must be entered to gain access to a website. The OTP is not repeatable and must be entered within a time frame before a new code is needed to gain access.

If you are on our recordkeeping platform, then you are already using MFA or will be set up for it early this year. MFA on our website is very simple. After a user enters their username and password, a five-digit code will be emailed or texted to them. If the participant has provided both an email address and a cell phone number, then the user will be asked where the OTP code should be sent. After 60 seconds the code will expire and a new code will need to be requested.

If your plan has not been setup for MFA, we will be reaching out to you soon to gather participant information. We are hoping to turn MFA on for your plan about 30 days after first reaching out to you. We will not turn MFA on for your plan without a firm date that has been communicated to you. We want this transition to be a smooth as possible so don’t hesitate to reach out to your plan consultant if you have any questions or concerns.